Citrix and other Virtual Desktop Interface (VDI) technologies are key enablers of remote work. Eles permitem acesso contínuo a aplicativos e serviços que os funcionários utilizam no escritório. At this time of social distancing, the dependence on and loads added to these technologies can be significantly increase. Business tasks are now executed from employees’ homes, but an acceptable user experience remains paramount for both employees and customers. Estes são alguns dos desafios que sua organização pode estar enfrentando para entregar serviços de aplicativos via VDI:
- A mudança repentina para todo o trabalho remoto acarreta alterações nos padrões de tráfego de entrada/saída no data center. O Citrix ICA, EDT e outros transportes de VDI são extremamente sensíveis à latência que pode resultar da elevada utilização da largura de banda e na alocação de QoS insatisfatória. The network, especially VPNs, must be closely monitored to ensure they are meeting the demands of remote workers.
- A infraestrutura de VDI não foi projetada para essa mudança repentina nos usuários e poderá sofrer com a sobrecarga. A visibilidade do desempenho da infraestrutura de VDI assegura que as métricas e os KPIs (indicadores-chave de desempenho) estejam disponíveis para o planejamento da capacidade e a resolução de problemas complexos.
- Since the remote-to-datacenter connection of every remote worker’s network connection is different, there is a need for an objective measurement of VDI performance and the underlying applications its serves to effectively maintain and troubleshoot the entire service chain.
Leading Financial Ensures Quality Experience for Users of Virtual Desktop Infrastructure Over VPNs
NETSCOUT provides visibility throughout the service delivery path to quickly pinpoint whether a disruption is due to the VPN, VDI or application.
A solução NETSCOUT
With NETSCOUT’s Service Assurance Platform deployed in the Data Center and at the edge, we provide visibility into:
Desempenho de VDI
Assure remote workers who depend on a VDI solution receive acceptable performance when accessing application services by quickly pinpointing bottlenecks. NETSCOUT provides visibility into the VDI transports such as Citrix ICA and the interaction of Network and infrastructure components that ICA relies on inclusive of QoS setting, latency, and availability.
Desempenho de aplicativos
Maintain quality performance of applications delivered through the VDI interface. NETSCOUT helps troubleshoot issues across the entire complex service chains in VDI environments from applications tier to the end-user. Additionally, NETSCOUT solutions can automatically and continuously test and collect application performance data from end-user perspective.
Desempenho da rede
VDI performance depends on a well-tuned low latency network. NETSCOUT solutions provide a multi-layered visibility across your entire network inclusive of hop-by-hop QoS setting, wireless, and last mile performance. Flexibility in meeting workforce requirements may require an increased number of configuration changes, which may lead to unintended consequences. NETSCOUT’s real-time network monitoring enhances situational awareness and enables early warning for critical network incidents in both the wired and wireless environments.
Measure User Experience
In the new work from home paradigm, every employee’s home to data center connection is affected by many factors. From their choice of internet provider, tier of service, physical location, and age and class of home networking equipment, and even their relative location to their WiFi routers can impact VDI performance even before they enter the data center. NETSCOUT’s nGeniusPULSE, deployed as a software-based agent on Windows or Linux machines such as laptops, servers, or virtual machines (VM), continually tests and collects application performance information from these locations back to the data center. Tests, which can be performed even when the user is not active to catch problems early, it can reveal issues related to wi-fi, internet carriers, VPN or applications. nGeniusPULSE can provide visibility into user experience exactly as the user sees it, whether located at HQ, branch office, or home.
A plataforma nGeniusONE fornece visibilidade em tempo real dos fluxos de tráfego Citrix em toda a rede, fornecendo visualização de ponta a ponta ao desempenho do aplicativo
A plataforma nGeniusONE oferece análise em tempo real para visibilidade de aplicativos comerciais e de varejo em toda a rede.
A plataforma nGeniusONE fornece análise em tempo real para visibilidade dos fluxos de tráfego de atendimento ao paciente e de aplicativos de negócios em toda a rede.